# Dropbox: Dash Chat might not be working for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-09 21:32 UTC · Resolved: 2026-04-10 00:54 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Dash
- [Vendor status page: https://stspg.io/mq5zcznkr95j](https://stspg.io/mq5zcznkr95j)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2026-04-09 21:32 UTC: Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
- **monitoring** 2026-04-09 21:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-10 00:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/x0pz71gj2kt2 · Markdown: https://rewindex.com/company/dropbox/incidents/x0pz71gj2kt2.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/x0pz71gj2kt2 · Generated 2026-10-18T12:22:00.098Z