# Dropbox: Desktop installer failing to download

> Dropbox status incident “Desktop installer failing to download” on 2024-11-07: impact minor (vendor’s label), 5 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf
Last updated: 2024-11-12T23:08:46Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-07 23:31 UTC · Resolved: 2024-11-12 23:08 UTC · Duration: 5 d
- Updates: 2 · Affected components: Desktop Application
- [Vendor status page: https://stspg.io/6jcftlhjrhdz](https://stspg.io/6jcftlhjrhdz)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-11-07 23:31 UTC: We are aware of reports regarding the desktop application meta-installer failing to download for some Windows users. Our team is currently investigating the issue.
- **resolved** 2024-11-12 23:08 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2024-11-07 23:31 UTC, resolved after 5 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf
- Citation: Dropbox, “Desktop installer failing to download” (2024-11-07 23:31 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf (CC BY 4.0).
- Markdown link: `[Dropbox: Desktop installer failing to download (2024-11-07)](https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf)`


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Canonical: https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf · Markdown: https://rewindex.com/company/dropbox/incidents/wqx7s21cr4tf.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/wqx7s21cr4tf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:39:27.681Z