# Dropbox: The Desktop App might not be loading for some users

> Dropbox status incident “The Desktop App might not be loading for some users” on 2024-09-25: impact minor (vendor’s label), 5.9 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv
Last updated: 2024-09-26T00:01:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-25 18:10 UTC · Resolved: 2024-09-26 00:01 UTC · Duration: 5.9 h
- Updates: 2 · Affected components: Desktop Application
- [Vendor status page: https://stspg.io/x970npt6r8rs](https://stspg.io/x970npt6r8rs)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-09-25 18:10 UTC: The Desktop App might not be loading for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- **resolved** 2024-09-26 00:01 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2024-09-25 18:10 UTC, resolved after 5.9 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv
- Citation: Dropbox, “The Desktop App might not be loading for some users” (2024-09-25 18:10 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv (CC BY 4.0).
- Markdown link: `[Dropbox: The Desktop App might not be loading for some users (2024-09-25)](https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv)`


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Canonical: https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv · Markdown: https://rewindex.com/company/dropbox/incidents/qxwy7bj9pvcv.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/qxwy7bj9pvcv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:50.317Z