# Dropbox: Dropbox is not working as expected for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-21 13:18 UTC · Resolved: 2026-08-21 15:12 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Desktop Application, Mobile Application, API, Website
- [Vendor status page: https://stspg.io/dtb0fmvhtq1b](https://stspg.io/dtb0fmvhtq1b)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2026-08-21 13:18 UTC: Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
- **identified** 2026-08-21 14:15 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-08-21 14:26 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-21 15:12 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/q9v98cvgfbms · Markdown: https://rewindex.com/company/dropbox/incidents/q9v98cvgfbms.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/q9v98cvgfbms · Generated 2026-10-18T11:27:37.029Z