# Dropbox: Dropbox may be unavailable for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-01 21:57 UTC · Resolved: 2025-05-02 02:07 UTC · Duration: 4.2 h
- Updates: 4 · Affected components: Replay, Desktop Application, DocSend, Website
- [Vendor status page: https://stspg.io/9fl3xbhznn05](https://stspg.io/9fl3xbhznn05)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2025-05-01 21:57 UTC: Dropbox may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
- **investigating** 2025-05-01 22:38 UTC: We are continuing to investigate this issue.
- **identified** 2025-05-02 01:29 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2025-05-02 02:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/m4vmngw5nrm5 · Markdown: https://rewindex.com/company/dropbox/incidents/m4vmngw5nrm5.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/m4vmngw5nrm5 · Generated 2026-10-18T11:27:13.459Z