# Dropbox: Dropbox is not working as expected for some users.

> Dropbox status incident “Dropbox is not working as expected for some users.” on 2025-09-23: impact minor (vendor’s label), 22 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb
Last updated: 2025-09-23T19:17:29Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-23 18:55 UTC · Resolved: 2025-09-23 19:17 UTC · Duration: 22 min
- Updates: 3 · Affected components: Desktop Application, DocSend, Website, Dash
- [Vendor status page: https://stspg.io/p11d3k6w6dst](https://stspg.io/p11d3k6w6dst)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2025-09-23 18:55 UTC: We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
- **investigating** 2025-09-23 19:10 UTC: We are continuing to investigate this issue.
- **resolved** 2025-09-23 19:17 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2025-09-23 18:55 UTC, resolved after 22 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb
- Citation: Dropbox, “Dropbox is not working as expected for some users.” (2025-09-23 18:55 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox is not working as expected for some users. (2025-09-23)](https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb)`


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Canonical: https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb · Markdown: https://rewindex.com/company/dropbox/incidents/j26kng7dqvrb.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/j26kng7dqvrb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:05:19.424Z