# Dropbox: Dropbox is not working as expected for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-28 15:46 UTC · Resolved: 2024-05-28 17:14 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Desktop Application, Mobile Application, Website
- [Vendor status page: https://stspg.io/wrfrck9f0645](https://stspg.io/wrfrck9f0645)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-05-28 15:46 UTC: We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- **monitoring** 2024-05-28 16:20 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-05-28 17:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/hxfmj9qrw6qr · Markdown: https://rewindex.com/company/dropbox/incidents/hxfmj9qrw6qr.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/hxfmj9qrw6qr · Generated 2026-10-18T11:44:54.034Z