# Dropbox: Degraded experience on mobile Android users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-24 00:41 UTC · Resolved: 2024-06-07 19:40 UTC · Duration: 15 d
- Updates: 4 · Affected components: Mobile Application
- [Vendor status page: https://stspg.io/fcyq6k0vpmlz](https://stspg.io/fcyq6k0vpmlz)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-05-24 00:41 UTC: Some users may have a degraded experience on mobile Android. We are currently investigating this issue.
- **identified** 2024-05-24 20:21 UTC: Some users may continue to have a degraded experience on mobile Android. The issue has been identified and a fix will be implemented.
- **identified** 2024-05-28 17:25 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2024-06-07 19:40 UTC: This incident has been resolved. Users are advised to download the latest version of the mobile application.


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Canonical: https://rewindex.com/company/dropbox/incidents/g9p0hvdq1n1k · Markdown: https://rewindex.com/company/dropbox/incidents/g9p0hvdq1n1k.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/g9p0hvdq1n1k · Generated 2026-10-18T12:37:04.095Z