# Dropbox: Previewing files may not be working as expected

> Dropbox status incident “Previewing files may not be working as expected” on 2023-09-15: impact minor (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q
Last updated: 2023-09-16T20:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-15 20:04 UTC · Resolved: 2023-09-16 20:17 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/g1j15dwz2c1q](https://status.dropbox.com/incidents/g1j15dwz2c1q)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2023-09-16 20:17 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2023-09-15 20:04 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q
- Citation: Dropbox, “Previewing files may not be working as expected” (2023-09-15 20:04 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q (CC BY 4.0).
- Markdown link: `[Dropbox: Previewing files may not be working as expected (2023-09-15)](https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q)`


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Canonical: https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q · Markdown: https://rewindex.com/company/dropbox/incidents/g1j15dwz2c1q.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/g1j15dwz2c1q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:02.703Z