# Dropbox: Desktop app installer may not be working as expected

> Dropbox status incident “Desktop app installer may not be working as expected” on 2024-07-09: impact minor (vendor’s label), 24 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj
Last updated: 2024-07-09T21:18:29Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-09 20:54 UTC · Resolved: 2024-07-09 21:18 UTC · Duration: 24 min
- Updates: 2 · Affected components: Desktop Application
- [Vendor status page: https://stspg.io/vkgtl7rsrljr](https://stspg.io/vkgtl7rsrljr)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-07-09 20:54 UTC: The desktop app installer may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
- **resolved** 2024-07-09 21:18 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2024-07-09 20:54 UTC, resolved after 24 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj
- Citation: Dropbox, “Desktop app installer may not be working as expected” (2024-07-09 20:54 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj (CC BY 4.0).
- Markdown link: `[Dropbox: Desktop app installer may not be working as expected (2024-07-09)](https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj)`


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Canonical: https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj · Markdown: https://rewindex.com/company/dropbox/incidents/fpzgmrzltwyj.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/fpzgmrzltwyj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:06:56.897Z