# Dropbox: We’re having some trouble with our payment page

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-15 06:59 UTC · Resolved: 2026-01-15 08:19 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Website
- [Vendor status page: https://stspg.io/94ryjch8zht2](https://stspg.io/94ryjch8zht2)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2026-01-15 06:59 UTC: We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.
- **monitoring** 2026-01-15 07:49 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-15 08:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/dw73q8991lbx · Markdown: https://rewindex.com/company/dropbox/incidents/dw73q8991lbx.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/dw73q8991lbx · Generated 2026-10-18T11:28:11.995Z