# Dropbox: Creating and opening a File Request might not be working for some users

> Dropbox status incident “Creating and opening a File Request might not be working for some users” on 2024-09-26: impact minor (vendor’s label), 3.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts
Last updated: 2024-09-27T00:48:56Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-26 21:37 UTC · Resolved: 2024-09-27 00:48 UTC · Duration: 3.2 h
- Updates: 2 · Affected components: Website
- [Vendor status page: https://stspg.io/hr29d20tty22](https://stspg.io/hr29d20tty22)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2024-09-26 21:37 UTC: Creating and opening a File Request might not be working for some users. We are currently investigating this issue.
- **resolved** 2024-09-27 00:48 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2024-09-26 21:37 UTC, resolved after 3.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts
- Citation: Dropbox, “Creating and opening a File Request might not be working for some users” (2024-09-26 21:37 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts (CC BY 4.0).
- Markdown link: `[Dropbox: Creating and opening a File Request might not be working for some users (2024-09-26)](https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts)`


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Canonical: https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts · Markdown: https://rewindex.com/company/dropbox/incidents/cgbskdwn7mts.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/cgbskdwn7mts · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:36.487Z