# Dropbox: Live support may be unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-27 20:42 UTC · Resolved: 2020-10-28 00:06 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/bq8c34j1hf7z](https://status.dropbox.com/incidents/bq8c34j1hf7z)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2020-10-28 00:06 UTC: Live support is back up and running! Thanks for bearing with us.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox/incidents/bq8c34j1hf7z · Markdown: https://rewindex.com/company/dropbox/incidents/bq8c34j1hf7z.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/bq8c34j1hf7z · Generated 2026-10-18T09:40:52.308Z