# Dropbox: Thumbnails and previews on the iOS app may not be working as expected for some users

> Dropbox status incident “Thumbnails and previews on the iOS app may not be working as expected for some users” on 2023-05-22: impact none (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz
Last updated: 2023-05-23T03:29:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-22 23:38 UTC · Resolved: 2023-05-23 03:29 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/9jj4bqnz8qcz](https://status.dropbox.com/incidents/9jj4bqnz8qcz)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2023-05-23 03:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox, started 2023-05-22 23:38 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz
- Citation: Dropbox, “Thumbnails and previews on the iOS app may not be working as expected for some users” (2023-05-22 23:38 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz (CC BY 4.0).
- Markdown link: `[Dropbox: Thumbnails and previews on the iOS app may not be working as expected for some users (2023-05-22)](https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz)`


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Canonical: https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz · Markdown: https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/9jj4bqnz8qcz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:28:12.722Z