# Dropbox: DocSend was experiencing a degraded performance for some users

> Dropbox status incident “DocSend was experiencing a degraded performance for some users” on 2024-01-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6
Last updated: 2024-01-09T15:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-09 15:59 UTC · Resolved: 2024-01-09 15:59 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/83yy26ywl3h6](https://status.dropbox.com/incidents/83yy26ywl3h6)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2024-01-09 15:59 UTC: Retroactive update - DocSend was down for some users. We quickly identified and fixed the problem, so we're back up and running!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox, started 2024-01-09 15:59 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6
- Citation: Dropbox, “DocSend was experiencing a degraded performance for some users” (2024-01-09 15:59 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6 (CC BY 4.0).
- Markdown link: `[Dropbox: DocSend was experiencing a degraded performance for some users (2024-01-09)](https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6)`


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Canonical: https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6 · Markdown: https://rewindex.com/company/dropbox/incidents/83yy26ywl3h6.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/83yy26ywl3h6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:01.519Z