# Dropbox: Dash Chat might not be working for some users

> Dropbox status incident “Dash Chat might not be working for some users” on 2025-05-05: impact minor (vendor’s label), 3.0 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/819myyd174x1
Last updated: 2025-05-05T21:30:15Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-05 18:26 UTC · Resolved: 2025-05-05 21:30 UTC · Duration: 3.0 h
- Updates: 2 · Affected components: Dash
- [Vendor status page: https://stspg.io/xxgrc28w4qpj](https://stspg.io/xxgrc28w4qpj)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2025-05-05 18:26 UTC: Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
- **resolved** 2025-05-05 21:30 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2025-05-05 18:26 UTC, resolved after 3.0 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/819myyd174x1
- Citation: Dropbox, “Dash Chat might not be working for some users” (2025-05-05 18:26 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/819myyd174x1 (CC BY 4.0).
- Markdown link: `[Dropbox: Dash Chat might not be working for some users (2025-05-05)](https://rewindex.com/company/dropbox/incidents/819myyd174x1)`


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Canonical: https://rewindex.com/company/dropbox/incidents/819myyd174x1 · Markdown: https://rewindex.com/company/dropbox/incidents/819myyd174x1.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/819myyd174x1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:01.061Z