# Dropbox: Some Windows users may not be able to use the online-only functionality

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-20 20:35 UTC · Resolved: 2025-04-04 16:22 UTC · Duration: 15 d
- Updates: 5 · Affected components: Desktop Application
- [Vendor status page: https://stspg.io/mv4lz6ss3sq8](https://stspg.io/mv4lz6ss3sq8)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **identified** 2025-03-20 20:35 UTC: Some Windows users may not be able to use the online-only functionality. We're working to fix the problem as quickly as we can.
- **identified** 2025-03-21 17:55 UTC: We are continuing to work on a fix for this issue.
- **identified** 2025-03-26 16:32 UTC: We are continuing to work on a fix for this issue.
- **identified** 2025-04-01 15:14 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-04-04 16:22 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox/incidents/6lcm24ynztty · Markdown: https://rewindex.com/company/dropbox/incidents/6lcm24ynztty.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/6lcm24ynztty · Generated 2026-10-18T09:36:52.746Z