# Dropbox: Dropbox.com is not working for some users

> Dropbox status incident “Dropbox.com is not working for some users” on 2025-09-02: impact minor (vendor’s label), 32 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl
Last updated: 2025-09-02T13:48:54Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-02 13:16 UTC · Resolved: 2025-09-02 13:48 UTC · Duration: 32 min
- Updates: 2 · Affected components: Website
- [Vendor status page: https://stspg.io/5sqqx0jxl32k](https://stspg.io/5sqqx0jxl32k)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **investigating** 2025-09-02 13:16 UTC: Dropbox.com is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- **resolved** 2025-09-02 13:48 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox, started 2025-09-02 13:16 UTC, resolved after 32 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl
- Citation: Dropbox, “Dropbox.com is not working for some users” (2025-09-02 13:16 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox.com is not working for some users (2025-09-02)](https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl)`


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Canonical: https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl · Markdown: https://rewindex.com/company/dropbox/incidents/5x2hj7pd5vyl.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/5x2hj7pd5vyl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:00:48.345Z