# Dropbox: Dropbox chat support is not working as expected

> Dropbox status incident “Dropbox chat support is not working as expected” on 2023-11-16: impact none (vendor’s label), 4.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk
Last updated: 2023-11-16T06:09:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-16 01:57 UTC · Resolved: 2023-11-16 06:09 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.dropbox.com/incidents/3wsg17sq7sdk](https://status.dropbox.com/incidents/3wsg17sq7sdk)
- [Company: Dropbox](https://rewindex.com/company/dropbox.md)

## Timeline of updates

- **resolved** 2023-11-16 06:09 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox, started 2023-11-16 01:57 UTC, resolved after 4.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk
- Citation: Dropbox, “Dropbox chat support is not working as expected” (2023-11-16 01:57 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox chat support is not working as expected (2023-11-16)](https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk)`


---
Canonical: https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk · Markdown: https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk.md · JSON: https://rewindex.com/api/v1/companies/dropbox/incidents/3wsg17sq7sdk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:45.968Z