# Dropbox change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Dropbox](https://rewindex.com/company/dropbox.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 5 | 5 | 2026-09-09 21:36 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-09 21:36 UTC | Major incident | [Major incident: Some customers are unable to access certain website routes and features.](https://rewindex.com/change/i1e340cfdc48b30.md) | outage | Some Dropbox customers could not access certain Website routes and features during a major-impact outage starting 2026-09-09 21:36 UTC. It lasted 59 min and was resolved at 2026-09-09 22:35 UTC; Dropbox did not state a cause or specific fix. |
| 2026-04-15 03:51 UTC | Major incident | [Major incident: Dropbox may be unavailable for some users](https://rewindex.com/change/i40767bc702c8e2.md) | outage | Dropbox reported a major Website outage that may have made Dropbox unavailable for some users, starting at 2026-04-15 03:51 UTC. It was resolved at 2026-04-15 04:16 UTC, with a reported duration of 24 min; no cause or specific fix was stated. |
| 2025-11-18 14:38 UTC | Major incident | [Major incident: DocSend impacted by ongoing Cloudflare outage](https://rewindex.com/change/i05cf3ad45d2f81.md) | outage | DocSend was impacted by an ongoing Cloudflare outage, with Dropbox reporting major impact. The incident started at 2025-11-18 14:38 UTC and was resolved at 2025-11-18 14:53 UTC, lasting 15 min; no specific fix was stated. |
| 2025-11-14 20:00 UTC | Major incident | [Major incident: Dropbox Chat unavailable](https://rewindex.com/change/ia283787cff5331.md) | outage | Dropbox Chat was unavailable in a major-impact incident affecting Desktop Application, Mobile Application, Support Services, and Website. It started at 2025-11-14 20:00 UTC and was resolved at 2025-11-14 21:11 UTC, lasting 1 h 11 min; Dropbox did not state a cause or specific fix. |
| 2025-01-22 15:45 UTC | Major incident | [Major incident: DocSend unavailable](https://rewindex.com/change/i35712e3dd1a689.md) | outage | DocSend was unavailable in a major-impact incident that started at 2025-01-22 15:45 UTC and was resolved at 2025-01-22 15:52 UTC; the computed duration was 6 min. Customers could have experienced errors or long load times. Dropbox did not state a cause or fix. |


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Canonical: https://rewindex.com/company/dropbox/changes · Markdown: https://rewindex.com/company/dropbox/changes.md · JSON: https://rewindex.com/api/v1/companies/dropbox/changes · Generated 2026-10-18T02:53:07.507Z