# Dropbox in November 2023: incidents, uptime and changes

> Dropbox in November 2023: 6 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 3, none 2
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 97.81% free of any incident; outage time 28 min, incident time 15 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/dropbox/2023/10.md) · Next: [December 2023](https://rewindex.com/company/dropbox/2023/12.md) · [All months](https://rewindex.com/company/dropbox/reports.md) · [Dropbox](https://rewindex.com/company/dropbox.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Paper is not working for some users](https://rewindex.com/company/dropbox/incidents/15hy76rcj8y4.md) | major | 2023-11-10 22:00 UTC | 2023-11-10 22:28 UTC | 28 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox is not working as expected for some users](https://rewindex.com/company/dropbox/incidents/h61v2fdzpnp5.md) | minor | 2023-11-02 16:13 UTC | 2023-11-02 18:33 UTC | 2.3 h | resolved |
| [Retroactive update - Some features were not working as expected](https://rewindex.com/company/dropbox/incidents/qgdrf12jr9pg.md) | none | 2023-11-02 23:25 UTC | 2023-11-02 23:25 UTC | 0 min | resolved |
| [Search is not working for some users](https://rewindex.com/company/dropbox/incidents/fgz2vbclll5w.md) | minor | 2023-11-03 03:17 UTC | 2023-11-03 15:47 UTC | 13 h | resolved |
| [Document scans failing on iOS](https://rewindex.com/company/dropbox/incidents/bfv4thm3mp63.md) | minor | 2023-11-08 21:31 UTC | 2023-11-08 21:59 UTC | 28 min | resolved |
| [Dropbox Paper is not working for some users](https://rewindex.com/company/dropbox/incidents/15hy76rcj8y4.md) | major | 2023-11-10 22:00 UTC | 2023-11-10 22:28 UTC | 28 min | resolved |
| [Dropbox chat support is not working as expected](https://rewindex.com/company/dropbox/incidents/3wsg17sq7sdk.md) | none | 2023-11-16 01:57 UTC | 2023-11-16 06:09 UTC | 4.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/hmy6p7lxhqs5.md) | maintenance | 2023-11-29 01:00 UTC | 2023-11-29 01:30 UTC | 30 min | resolved |

## Cite this

Dropbox posted 6 status incidents in November 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox/2023/11
- Citation: Dropbox, “Dropbox in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/2023/11 (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox in November 2023 (2023-11-01)](https://rewindex.com/company/dropbox/2023/11)`


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Canonical: https://rewindex.com/company/dropbox/2023/11 · Markdown: https://rewindex.com/company/dropbox/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:56:03.730Z