# Dropbox in May 2023: incidents, uptime and changes

> Dropbox in May 2023: 10 incidents on its status page (1 major or critical), 99.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox/2023/05
Last updated: 2023-06-01T17:07:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 5, none 4
- Uptime (vendor-reported): 99.95% free of major/critical incidents, 95.82% free of any incident; outage time 21 min, incident time 31 h 5 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/dropbox/2023/04.md) · Next: [June 2023](https://rewindex.com/company/dropbox/2023/06.md) · [All months](https://rewindex.com/company/dropbox/reports.md) · [Dropbox](https://rewindex.com/company/dropbox.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox.com is not working for some users](https://rewindex.com/company/dropbox/incidents/ksdwyy8wdrpz.md) | major | 2023-05-12 23:27 UTC | 2023-05-12 23:48 UTC | 21 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some new content are not appearing in search](https://rewindex.com/company/dropbox/incidents/5hyzsh9tz17v.md) | minor | 2023-05-05 22:57 UTC | 2023-05-06 00:11 UTC | 1.2 h | resolved |
| [Dropbox.com is not working for some users](https://rewindex.com/company/dropbox/incidents/ksdwyy8wdrpz.md) | major | 2023-05-12 23:27 UTC | 2023-05-12 23:48 UTC | 21 min | resolved |
| [Dropbox was not working as expected](https://rewindex.com/company/dropbox/incidents/mmhgt6cf2m7r.md) | none | 2023-05-18 14:35 UTC | 2023-05-18 14:35 UTC | 0 min | resolved |
| [Dropbox may not be working as expected](https://rewindex.com/company/dropbox/incidents/s15jtk6fryb6.md) | minor | 2023-05-20 12:18 UTC | 2023-05-20 12:35 UTC | 17 min | resolved |
| [Previews may not be working as expected for some users](https://rewindex.com/company/dropbox/incidents/d8mjqkgfrr1g.md) | none | 2023-05-22 21:49 UTC | 2023-05-22 22:20 UTC | 31 min | resolved |
| [Thumbnails and previews on the iOS app may not be working as expected for some users](https://rewindex.com/company/dropbox/incidents/9jj4bqnz8qcz.md) | none | 2023-05-22 23:38 UTC | 2023-05-23 03:29 UTC | 3.9 h | resolved |
| [Some users may not be able to access .gdoc, .gsheet, .gslides documents right now, nor will they be able to open up Microsoft documents in the Google editor.](https://rewindex.com/company/dropbox/incidents/y6xks24b2w21.md) | none | 2023-05-25 00:38 UTC | 2023-05-25 00:44 UTC | 6 min | resolved |
| [Uploading large files on web is not working for some users](https://rewindex.com/company/dropbox/incidents/1mw3lfckj4kb.md) | minor | 2023-05-30 18:47 UTC | 2023-06-01 17:07 UTC | 46 h | resolved |
| [We are currently experiencing a partial outage in Google editor](https://rewindex.com/company/dropbox/incidents/kgjkq35pr2v9.md) | minor | 2023-05-30 21:37 UTC | 2023-05-31 20:14 UTC | 23 h | resolved |
| [Dropbox is not working as expected for some users](https://rewindex.com/company/dropbox/incidents/tscf4k2v7gbd.md) | minor | 2023-05-31 14:39 UTC | 2023-05-31 15:02 UTC | 23 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance](https://rewindex.com/company/dropbox/incidents/g6lwzpmcw2fr.md) | maintenance | 2023-05-25 00:01 UTC | 2023-05-25 01:00 UTC | 59 min | resolved |

## Cite this

Dropbox posted 10 status incidents in May 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox/2023/05
- Citation: Dropbox, “Dropbox in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/2023/05 (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox in May 2023 (2023-05-01)](https://rewindex.com/company/dropbox/2023/05)`


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Canonical: https://rewindex.com/company/dropbox/2023/05 · Markdown: https://rewindex.com/company/dropbox/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:05.869Z