# Dropbox in August 2020: incidents, uptime and changes

> Dropbox in August 2020: 2 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.75% free of any incident; outage time 31 min, incident time 1 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/dropbox/2020/07.md) · Next: [October 2020](https://rewindex.com/company/dropbox/2020/10.md) · [All months](https://rewindex.com/company/dropbox/reports.md) · [Dropbox](https://rewindex.com/company/dropbox.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Most customers are not able to access Dropbox](https://rewindex.com/company/dropbox/incidents/x9tyn2d99zdv.md) | critical | 2020-08-15 03:28 UTC | 2020-08-15 03:59 UTC | 31 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Most customers are not able to access Dropbox](https://rewindex.com/company/dropbox/incidents/x9tyn2d99zdv.md) | critical | 2020-08-15 03:28 UTC | 2020-08-15 03:59 UTC | 31 min | resolved |
| [Paper editor disconnecting/failing to save changes](https://rewindex.com/company/dropbox/incidents/sjv6rtlrp75n.md) | minor | 2020-08-20 00:31 UTC | 2020-08-20 01:50 UTC | 1.3 h | resolved |

## Cite this

Dropbox posted 2 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox/2020/08
- Citation: Dropbox, “Dropbox in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox/2020/08 (CC BY 4.0).
- Markdown link: `[Dropbox: Dropbox in August 2020 (2020-08-01)](https://rewindex.com/company/dropbox/2020/08)`


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Canonical: https://rewindex.com/company/dropbox/2020/08 · Markdown: https://rewindex.com/company/dropbox/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:51:43.123Z