# Dropbox Sign: Partial Dropbox Sign Site Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-17 23:17 UTC · Resolved: 2024-06-17 23:37 UTC · Duration: 20 min
- Updates: 2 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Core - Receive faxes, Receive faxes, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Web - Form filling through Dropbox Forms, Fax sending through Dropbox Fax, Web - Fax sending through Dropbox Fax, API - API callbacks from Dropbox Forms, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign, Core - Finished document delivery, Finished document delivery, Core - Form sending through Dropbox Forms
- [Vendor status page: https://stspg.io/v4zzj1rcty3t](https://stspg.io/v4zzj1rcty3t)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Summary

Dropbox Sign reported a major partial site outage affecting API callbacks, document delivery, signature requests, signing, Dropbox Forms, and fax services. It started at 2024-06-17 23:17 UTC and was resolved at 2024-06-17 23:37 UTC, lasting 20 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-17 23:17 UTC: We are investigating the cause of the site outages we are experiencing for Dropbox Sign. We appreciate your patience.
- **resolved** 2024-06-17 23:37 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-06-17 23:17 UTC: [Major incident: Partial Dropbox Sign Site Outage](https://rewindex.com/change/id77bd81fb2dfa6.md)


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/z5qkchsvxwbn · Markdown: https://rewindex.com/company/dropbox-sign/incidents/z5qkchsvxwbn.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/z5qkchsvxwbn · Generated 2026-10-18T11:46:03.437Z