# Dropbox Sign: Site Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-13 20:49 UTC · Resolved: 2023-07-13 20:53 UTC · Duration: 4 min
- Updates: 2 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Integrations - Salesforce, Salesforce, Core - Receive faxes, Receive faxes, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Web - Form filling through Dropbox Forms, Fax sending through Dropbox Fax, Web - Fax sending through Dropbox Fax, API - API callbacks from Dropbox Forms, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign, Core - Finished document delivery, Finished document delivery, Core - Form sending through Dropbox Forms, HubSpot, Integrations - HubSpot
- [Vendor status page: https://stspg.io/j9c891cftt1x](https://stspg.io/j9c891cftt1x)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Summary

Dropbox Sign reported a major site outage affecting signing, signature requests, document delivery, API callbacks, Dropbox Forms, fax services, and HubSpot and Salesforce integrations. It started at 2023-07-13 20:49 UTC and was resolved at 2023-07-13 20:53 UTC, with a computed duration of 3 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **identified** 2023-07-13 20:49 UTC: We are investigating the cause of a brief site outage we are experiencing. We appreciate your patience.
- **resolved** 2023-07-13 20:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-07-13 20:49 UTC: [Major incident: Site Outage](https://rewindex.com/change/i8b8741c5cda26b.md)


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/xq15lm4nxf1r · Markdown: https://rewindex.com/company/dropbox-sign/incidents/xq15lm4nxf1r.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/xq15lm4nxf1r · Generated 2026-10-18T10:42:45.339Z