# Dropbox Sign: HelloSign API - Rejecting some valid requests

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-09-22 16:50 UTC · Resolved: 2021-09-22 19:03 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/v511033g104w](https://status.hellosign.com/incidents/v511033g104w)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2021-09-22 19:03 UTC: The incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/v511033g104w · Markdown: https://rewindex.com/company/dropbox-sign/incidents/v511033g104w.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/v511033g104w · Generated 2026-10-18T10:40:39.489Z