# Dropbox Sign: Degraded service

> Dropbox Sign status incident “Degraded service” on 2021-01-20: impact minor (vendor’s label), 33 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w
Last updated: 2021-01-20T19:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-20 19:25 UTC · Resolved: 2021-01-20 19:58 UTC · Duration: 33 min
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/rrk07f3npc5w](https://status.hellosign.com/incidents/rrk07f3npc5w)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2021-01-20 19:58 UTC: Systems are performing well, and performance has returned to normal. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2021-01-20 19:25 UTC, resolved after 33 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w
- Citation: Dropbox Sign, “Degraded service” (2021-01-20 19:25 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Degraded service (2021-01-20)](https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w · Markdown: https://rewindex.com/company/dropbox-sign/incidents/rrk07f3npc5w.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/rrk07f3npc5w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:39.171Z