# Dropbox Sign: HelloWorks Short Outage due to Database Update

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-08-21 20:57 UTC · Resolved: 2019-08-22 02:04 UTC · Duration: 5.1 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/rr739zrhgr0n](https://status.hellosign.com/incidents/rr739zrhgr0n)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2019-08-22 02:04 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/rr739zrhgr0n · Markdown: https://rewindex.com/company/dropbox-sign/incidents/rr739zrhgr0n.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/rr739zrhgr0n · Generated 2026-10-18T12:39:36.537Z