# Dropbox Sign: Some workflows in Forms were not completing as expected for some users

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-01 16:20 UTC · Resolved: 2023-11-02 20:50 UTC · Duration: 28 h
- Updates: 3 · Affected components: API - API callbacks from Dropbox Forms, Core - Form sending through Dropbox Forms
- [Vendor status page: https://stspg.io/pfl06h8bts5y](https://stspg.io/pfl06h8bts5y)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **monitoring** 2023-11-01 16:20 UTC: Some workflows in Forms were not completing as expected for some users. We identified the issue and a fix has been implemented. We are actively monitoring the fix.
- **monitoring** 2023-11-02 15:47 UTC: We are continuing to actively monitor the fix. Thanks for your patience.
- **resolved** 2023-11-02 20:50 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/myq0ssvp88d2 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/myq0ssvp88d2.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/myq0ssvp88d2 · Generated 2026-10-18T11:49:07.164Z