# Dropbox Sign: Document conversions for MS-Office types are having high error rates

> Dropbox Sign status incident “Document conversions for MS-Office types are having high error rates” on 2019-07-26: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9
Last updated: 2019-07-26T17:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-26 15:59 UTC · Resolved: 2019-07-26 17:46 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/mkdgt44yzmq9](https://status.hellosign.com/incidents/mkdgt44yzmq9)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2019-07-26 17:46 UTC: An error of this type has not reoccurred in some time. We consider this incident closed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2019-07-26 15:59 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9
- Citation: Dropbox Sign, “Document conversions for MS-Office types are having high error rates” (2019-07-26 15:59 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Document conversions for MS-Office types are having high error rates (2019-07-26)](https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/mkdgt44yzmq9.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/mkdgt44yzmq9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:10.297Z