# Dropbox Sign: Increased API request failures

> Dropbox Sign status incident “Increased API request failures” on 2023-05-18: impact none (vendor’s label), 7.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z
Last updated: 2023-05-18T11:59:35Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-18 04:48 UTC · Resolved: 2023-05-18 11:59 UTC · Duration: 7.2 h
- Updates: 2 · Affected components: API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, API - API callbacks from Dropbox Forms
- [Vendor status page: https://stspg.io/65xs6tqzbfq3](https://stspg.io/65xs6tqzbfq3)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **monitoring** 2023-05-18 04:48 UTC: During our scheduled release, between 2023-05-17 20:48 - 2023-05-18 03:32 UTC we experienced an issue where some API requests were failing when the field length exceeded a certain limit. This issue has now been resolved. We are continuing to monitor the situation. If you have any questions or concerns, please do not hesitate to contact us.
- **resolved** 2023-05-18 11:59 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2023-05-18 04:48 UTC, resolved after 7.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z
- Citation: Dropbox Sign, “Increased API request failures” (2023-05-18 04:48 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Increased API request failures (2023-05-18)](https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z · Markdown: https://rewindex.com/company/dropbox-sign/incidents/l0v3vjccr56z.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/l0v3vjccr56z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:18:13.703Z