# Dropbox Sign: Document conversion errors

> Dropbox Sign status incident “Document conversion errors” on 2021-08-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn
Last updated: 2021-08-01T07:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-01 07:00 UTC · Resolved: 2021-08-01 07:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/k9vbw5fy4mxn](https://status.hellosign.com/incidents/k9vbw5fy4mxn)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2021-08-01 07:00 UTC: The document conversion error rate began increasing at 12:10 AM Pacific Time, these errors may have impacted document conversion workflows

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2021-08-01 07:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn
- Citation: Dropbox Sign, “Document conversion errors” (2021-08-01 07:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Document conversion errors (2021-08-01)](https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn · Markdown: https://rewindex.com/company/dropbox-sign/incidents/k9vbw5fy4mxn.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/k9vbw5fy4mxn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:51:15.726Z