# Dropbox Sign: HTTP 500 errors when signing documents and creating signature requests

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-02 15:34 UTC · Resolved: 2019-07-03 19:44 UTC · Duration: 28 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/h8pht88dsfwy](https://status.hellosign.com/incidents/h8pht88dsfwy)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2019-07-03 19:44 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/h8pht88dsfwy · Markdown: https://rewindex.com/company/dropbox-sign/incidents/h8pht88dsfwy.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/h8pht88dsfwy · Generated 2026-10-18T13:34:46.330Z