# Dropbox Sign: We are currently investigating performance problems with our site and API endpoints

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-31 16:33 UTC · Resolved: 2024-01-31 19:54 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, API - API callbacks from Dropbox Forms
- [Vendor status page: https://stspg.io/wb724mp16246](https://stspg.io/wb724mp16246)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2024-01-31 16:33 UTC: We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.
- **monitoring** 2024-01-31 18:31 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-01-31 19:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/h24d9kmpvsy6 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/h24d9kmpvsy6.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/h24d9kmpvsy6 · Generated 2026-10-18T09:58:50.378Z