# Dropbox Sign: Document finalization is delayed

> Dropbox Sign status incident “Document finalization is delayed” on 2020-05-18: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4
Last updated: 2020-05-18T23:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-18 20:16 UTC · Resolved: 2020-05-18 23:04 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/dcgm0vrzq2h4](https://status.hellosign.com/incidents/dcgm0vrzq2h4)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2020-05-18 23:04 UTC: A fix has been deployed and our metrics are showing normal latencies for document finalization.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2020-05-18 20:16 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4
- Citation: Dropbox Sign, “Document finalization is delayed” (2020-05-18 20:16 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Document finalization is delayed (2020-05-18)](https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/dcgm0vrzq2h4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:42:06.286Z