# Dropbox Sign: Increased error rates in HelloSign and HelloFax.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-06-08 15:28 UTC · Resolved: 2018-06-08 17:04 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/cr3nx58lhv4h](https://status.hellosign.com/incidents/cr3nx58lhv4h)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2018-06-08 17:04 UTC: After effects of the event appear to have tapered off. Delivery times are returning back to their usual levels. We have identified the likely suspect for the event and are working on a long term solution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/cr3nx58lhv4h · Markdown: https://rewindex.com/company/dropbox-sign/incidents/cr3nx58lhv4h.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/cr3nx58lhv4h · Generated 2026-10-18T09:59:58.874Z