# Dropbox Sign: HelloSign: Elevated error rates for some users.

> Dropbox Sign status incident “HelloSign: Elevated error rates for some users.” on 2019-05-31: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9
Last updated: 2019-05-31T17:35:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-05-31 16:15 UTC · Resolved: 2019-05-31 17:35 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/c13dgk45b2g9](https://status.hellosign.com/incidents/c13dgk45b2g9)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2019-05-31 17:35 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2019-05-31 16:15 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9
- Citation: Dropbox Sign, “HelloSign: Elevated error rates for some users.” (2019-05-31 16:15 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: HelloSign: Elevated error rates for some users. (2019-05-31)](https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/c13dgk45b2g9.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/c13dgk45b2g9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:45.920Z