# Dropbox Sign: File conversion issues for specific file formats

> Dropbox Sign status incident “File conversion issues for specific file formats” on 2022-05-10: impact none (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5
Last updated: 2022-05-10T04:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-10 01:28 UTC · Resolved: 2022-05-10 04:01 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/bg1x0mtgrhq5](https://status.hellosign.com/incidents/bg1x0mtgrhq5)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2022-05-10 04:01 UTC: We have restored the conversion system to the original state.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2022-05-10 01:28 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5
- Citation: Dropbox Sign, “File conversion issues for specific file formats” (2022-05-10 01:28 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: File conversion issues for specific file formats (2022-05-10)](https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/bg1x0mtgrhq5.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/bg1x0mtgrhq5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:09:45.624Z