# Dropbox Sign: Database failover caused brief 1 minute outage

> Dropbox Sign status incident “Database failover caused brief 1 minute outage” on 2016-08-21: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz
Last updated: 2016-08-21T23:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-08-21 23:37 UTC · Resolved: 2016-08-21 23:37 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/9p3x2rr4j6pz](https://status.hellosign.com/incidents/9p3x2rr4j6pz)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2016-08-21 23:37 UTC: At 1:47pm PDT (4:47pm EDT) a database failover occurred, causing the site to issue HTTP-5xx messages for the next minute. This was an unplanned failover, but the system responded as it should and came back into usable state without human intervention. However, API consuming customers may have received HTTP-5xx codes during this interval.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Dropbox Sign, started 2016-08-21 23:37 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz
- Citation: Dropbox Sign, “Database failover caused brief 1 minute outage” (2016-08-21 23:37 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Database failover caused brief 1 minute outage (2016-08-21)](https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz)`


---
Canonical: https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz · Markdown: https://rewindex.com/company/dropbox-sign/incidents/9p3x2rr4j6pz.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/9p3x2rr4j6pz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:37.404Z