# Dropbox Sign: Issues detected with both logging in and sending signature requests

> Dropbox Sign status incident “Issues detected with both logging in and sending signature requests” on 2025-10-01: impact minor (vendor’s label), 1.0 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r
Last updated: 2025-10-01T14:55:01Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-01 13:55 UTC · Resolved: 2025-10-01 14:55 UTC · Duration: 1.0 h
- Updates: 2 · Affected components: Core - Send signature requests, Send signature requests
- [Vendor status page: https://stspg.io/m0kkq4n6yz2j](https://stspg.io/m0kkq4n6yz2j)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2025-10-01 13:55 UTC: We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- **resolved** 2025-10-01 14:55 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2025-10-01 13:55 UTC, resolved after 1.0 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r
- Citation: Dropbox Sign, “Issues detected with both logging in and sending signature requests” (2025-10-01 13:55 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Issues detected with both logging in and sending signature requests (2025-10-01)](https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r · Markdown: https://rewindex.com/company/dropbox-sign/incidents/8g4fhlrn5t0r.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/8g4fhlrn5t0r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:03.865Z