# Dropbox Sign: Site and API slowness in HelloFax/HelloSign

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-03-20 15:21 UTC · Resolved: 2018-03-20 18:52 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/74h60kt5ydpg](https://status.hellosign.com/incidents/74h60kt5ydpg)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2018-03-20 18:52 UTC: Systems have been stable since the S3 problem was cleared by Amazon. We are considering this incident resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/74h60kt5ydpg · Markdown: https://rewindex.com/company/dropbox-sign/incidents/74h60kt5ydpg.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/74h60kt5ydpg · Generated 2026-10-18T11:35:57.740Z