# Dropbox Sign: Error Sending Faxes - HelloFax

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-03-29 17:51 UTC · Resolved: 2019-03-29 18:04 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/1xv487lkbzql](https://status.hellosign.com/incidents/1xv487lkbzql)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2019-03-29 18:04 UTC: We have patched the issue and can confirm the issue has been fixed. Impacted faxes can be re-sent using the "Edit and Resend" button found on the Faxes page. We apologize for any inconvenience caused, and if you have any questions please reach out to us at: support@hellofax.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/1xv487lkbzql · Markdown: https://rewindex.com/company/dropbox-sign/incidents/1xv487lkbzql.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/1xv487lkbzql · Generated 2026-10-18T09:58:45.100Z