# Dropbox Sign in December 2021: incidents, uptime and changes

> Dropbox Sign in December 2021: 5 incidents on its status page (3 major or critical), 97.61% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2021/12
Last updated: 2022-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 4
- By vendor impact label: critical 2, major 1, minor 1, none 1
- Uptime (vendor-reported): 97.61% free of major/critical incidents, 96.67% free of any incident; outage time 17 h 43 min, incident time 24 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2021](https://rewindex.com/company/dropbox-sign/2021/11.md) · Next: [January 2022](https://rewindex.com/company/dropbox-sign/2022/01.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity Issues](https://rewindex.com/company/dropbox-sign/incidents/t69g9lx71d2s.md) | critical | 2021-12-22 12:58 UTC | 2021-12-22 14:29 UTC | 1.5 h | resolved |
| [HelloSign outage recurrence](https://rewindex.com/company/dropbox-sign/incidents/ypf6wsjqql9y.md) | critical | 2021-12-22 15:43 UTC | 2021-12-23 03:42 UTC | 12 h | resolved |
| [Degraded performance](https://rewindex.com/company/dropbox-sign/incidents/k9vwm9h6vddv.md) | major | 2021-12-13 14:51 UTC | 2021-12-13 19:04 UTC | 4.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance](https://rewindex.com/company/dropbox-sign/incidents/f6j6jgx8vj9b.md) | none | 2021-12-01 20:40 UTC | 2021-12-01 22:03 UTC | 1.4 h | resolved |
| [Vendor Issue](https://rewindex.com/company/dropbox-sign/incidents/83xpp83nhjpq.md) | minor | 2021-12-07 16:02 UTC | 2021-12-07 23:02 UTC | 7.0 h | resolved |
| [Degraded performance](https://rewindex.com/company/dropbox-sign/incidents/k9vwm9h6vddv.md) | major | 2021-12-13 14:51 UTC | 2021-12-13 19:04 UTC | 4.2 h | resolved |
| [Connectivity Issues](https://rewindex.com/company/dropbox-sign/incidents/t69g9lx71d2s.md) | critical | 2021-12-22 12:58 UTC | 2021-12-22 14:29 UTC | 1.5 h | resolved |
| [HelloSign outage recurrence](https://rewindex.com/company/dropbox-sign/incidents/ypf6wsjqql9y.md) | critical | 2021-12-22 15:43 UTC | 2021-12-23 03:42 UTC | 12 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/9y86sbkl8mgm.md) | maintenance | 2021-12-01 22:15 UTC | 2021-12-02 01:15 UTC | 3.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.28 Push Upgrade](https://rewindex.com/company/dropbox-sign/incidents/m41ksz788kqy.md) | maintenance | 2021-12-10 21:00 UTC | 2021-12-10 22:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Downtime for Maintenance](https://rewindex.com/company/dropbox-sign/incidents/khn508hcqqt0.md) | maintenance | 2021-12-11 05:25 UTC | 2021-12-11 07:29 UTC | 2.1 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/py28j3jmvscz.md) | maintenance | 2021-12-15 22:15 UTC | 2021-12-16 01:15 UTC | 3.0 h | resolved |

## Cite this

Dropbox Sign posted 5 status incidents in December 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2021/12
- Citation: Dropbox Sign, “Dropbox Sign in December 2021” (2021-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2021/12 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in December 2021 (2021-12-01)](https://rewindex.com/company/dropbox-sign/2021/12)`


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Canonical: https://rewindex.com/company/dropbox-sign/2021/12 · Markdown: https://rewindex.com/company/dropbox-sign/2021/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:04:00.474Z