# Dropbox Sign in September 2021: incidents, uptime and changes

> Dropbox Sign in September 2021: 2 incidents on its status page (2 major or critical), 99.11% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 3
- By vendor impact label: major 2
- Uptime (vendor-reported): 99.11% free of major/critical incidents, 99.11% free of any incident; outage time 6 h 24 min, incident time 6 h 24 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/dropbox-sign/2021/08.md) · Next: [October 2021](https://rewindex.com/company/dropbox-sign/2021/10.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HelloSign API - Rejecting some valid requests](https://rewindex.com/company/dropbox-sign/incidents/v511033g104w.md) | major | 2021-09-22 16:50 UTC | 2021-09-22 19:03 UTC | 2.2 h | resolved |
| [HelloSign - Partial outage](https://rewindex.com/company/dropbox-sign/incidents/cqzcx6sx7l81.md) | major | 2021-09-27 03:19 UTC | 2021-09-27 07:30 UTC | 4.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HelloSign API - Rejecting some valid requests](https://rewindex.com/company/dropbox-sign/incidents/v511033g104w.md) | major | 2021-09-22 16:50 UTC | 2021-09-22 19:03 UTC | 2.2 h | resolved |
| [HelloSign - Partial outage](https://rewindex.com/company/dropbox-sign/incidents/cqzcx6sx7l81.md) | major | 2021-09-27 03:19 UTC | 2021-09-27 07:30 UTC | 4.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/t74xgrjm1kfl.md) | maintenance | 2021-09-07 20:02 UTC | 2021-09-07 23:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/31s19zqdvdmc.md) | maintenance | 2021-09-14 17:00 UTC | 2021-09-14 18:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/j5qsr22ql6hn.md) | maintenance | 2021-09-21 20:04 UTC | 2021-09-21 23:30 UTC | 3.4 h | resolved |

## Cite this

Dropbox Sign posted 2 status incidents in September 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2021/09
- Citation: Dropbox Sign, “Dropbox Sign in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2021/09 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in September 2021 (2021-09-01)](https://rewindex.com/company/dropbox-sign/2021/09)`


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Canonical: https://rewindex.com/company/dropbox-sign/2021/09 · Markdown: https://rewindex.com/company/dropbox-sign/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:37.695Z