# Dropbox Sign in April 2021: incidents, uptime and changes

> Dropbox Sign in April 2021: 2 incidents on its status page (1 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 5
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 98.64% free of any incident; outage time 5 h 18 min, incident time 9 h 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/dropbox-sign/2021/03.md) · Next: [May 2021](https://rewindex.com/company/dropbox-sign/2021/05.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Fax Backlog](https://rewindex.com/company/dropbox-sign/incidents/yrb4t91yr79c.md) | major | 2021-04-21 00:26 UTC | 2021-04-21 05:44 UTC | 5.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Fax Backlog](https://rewindex.com/company/dropbox-sign/incidents/yrb4t91yr79c.md) | major | 2021-04-21 00:26 UTC | 2021-04-21 05:44 UTC | 5.3 h | resolved |
| [Intermittent service outages](https://rewindex.com/company/dropbox-sign/incidents/75k6wyqdqp0m.md) | minor | 2021-04-29 20:37 UTC | 2021-04-30 01:04 UTC | 4.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/80wdvvn88m4g.md) | maintenance | 2021-04-07 17:35 UTC | 2021-04-07 19:35 UTC | 2.0 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/71nn7573ckzb.md) | maintenance | 2021-04-07 18:02 UTC | 2021-04-07 19:00 UTC | 58 min | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.23 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/qr5xqdq5zlhg.md) | maintenance | 2021-04-14 12:00 UTC | 2021-04-14 13:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/bj0tq6yxbbz5.md) | maintenance | 2021-04-26 18:00 UTC | 2021-04-26 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/7b23z3g0rvdk.md) | maintenance | 2021-04-28 17:00 UTC | 2021-04-28 21:30 UTC | 4.5 h | resolved |

## Cite this

Dropbox Sign posted 2 status incidents in April 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2021/04
- Citation: Dropbox Sign, “Dropbox Sign in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2021/04 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in April 2021 (2021-04-01)](https://rewindex.com/company/dropbox-sign/2021/04)`


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Canonical: https://rewindex.com/company/dropbox-sign/2021/04 · Markdown: https://rewindex.com/company/dropbox-sign/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:33.306Z