# Dropbox Sign in November 2020: incidents, uptime and changes

> Dropbox Sign in November 2020: 3 incidents on its status page (1 major or critical), 99.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 3 (major/critical: 1) · Maintenance: 6
- By vendor impact label: major 1, none 2
- Uptime (vendor-reported): 99.22% free of major/critical incidents, 99.22% free of any incident; outage time 5 h 36 min, incident time 5 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/dropbox-sign/2020/10.md) · Next: [December 2020](https://rewindex.com/company/dropbox-sign/2020/12.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Site responsiveness issues](https://rewindex.com/company/dropbox-sign/incidents/yvbblk56pb7x.md) | major | 2020-11-17 18:38 UTC | 2020-11-18 00:14 UTC | 5.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HelloWorks downtime](https://rewindex.com/company/dropbox-sign/incidents/nz8ghhpp0ssr.md) | none | 2020-11-09 15:35 UTC | 2020-11-10 00:04 UTC | 8.5 h | resolved |
| [Email vendor message processing delays](https://rewindex.com/company/dropbox-sign/incidents/gz9ts1zt961f.md) | none | 2020-11-11 17:42 UTC | 2020-11-11 20:11 UTC | 2.5 h | resolved |
| [Site responsiveness issues](https://rewindex.com/company/dropbox-sign/incidents/yvbblk56pb7x.md) | major | 2020-11-17 18:38 UTC | 2020-11-18 00:14 UTC | 5.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/d5ncf9x542f2.md) | maintenance | 2020-11-02 21:00 UTC | 2020-11-03 00:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.18 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/qqy9my5zwvpg.md) | maintenance | 2020-11-04 18:01 UTC | 2020-11-04 19:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/1ywqq1b0bf14.md) | maintenance | 2020-11-05 19:00 UTC | 2020-11-05 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.18 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/xsmkvxr7rkwk.md) | maintenance | 2020-11-11 13:00 UTC | 2020-11-11 14:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/cjmxz3jy12b7.md) | maintenance | 2020-11-19 19:00 UTC | 2020-11-19 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/xr7rs3shcl0b.md) | maintenance | 2020-11-19 21:02 UTC | 2020-11-19 22:00 UTC | 58 min | resolved |

## Cite this

Dropbox Sign posted 3 status incidents in November 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/11
- Citation: Dropbox Sign, “Dropbox Sign in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/11 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in November 2020 (2020-11-01)](https://rewindex.com/company/dropbox-sign/2020/11)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/11 · Markdown: https://rewindex.com/company/dropbox-sign/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:09.575Z