# Dropbox Sign in October 2020: incidents, uptime and changes

> Dropbox Sign in October 2020: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 7
- By vendor impact label: minor 3, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.86% free of any incident; outage time 0 min, incident time 15 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/dropbox-sign/2020/09.md) · Next: [November 2020](https://rewindex.com/company/dropbox-sign/2020/11.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Site responsiveness issues](https://rewindex.com/company/dropbox-sign/incidents/2t0bcf942tc1.md) | minor | 2020-10-07 21:22 UTC | 2020-10-07 21:33 UTC | 11 min | resolved |
| [Delays in document and signature actions](https://rewindex.com/company/dropbox-sign/incidents/45t9syg50jpk.md) | minor | 2020-10-09 12:48 UTC | 2020-10-09 23:02 UTC | 10 h | resolved |
| [Site performance problems](https://rewindex.com/company/dropbox-sign/incidents/zmxlk3z2c252.md) | minor | 2020-10-13 13:24 UTC | 2020-10-13 18:51 UTC | 5.5 h | resolved |
| [Intermittent service outages](https://rewindex.com/company/dropbox-sign/incidents/t0qtrg432ztd.md) | none | 2020-10-16 17:32 UTC | 2020-10-16 18:48 UTC | 1.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign for Salesforce v4.16 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/v6td4bncx20f.md) | maintenance | 2020-10-01 12:00 UTC | 2020-10-01 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/t1fl68q1w2j3.md) | maintenance | 2020-10-01 17:30 UTC | 2020-10-01 18:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.16 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/c27qlbc2jljy.md) | maintenance | 2020-10-07 12:00 UTC | 2020-10-07 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/l01jrzpzq819.md) | maintenance | 2020-10-07 17:00 UTC | 2020-10-07 18:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/xb3tjcpdqshr.md) | maintenance | 2020-10-14 17:00 UTC | 2020-10-14 18:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.17 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/4s3xh596c9rv.md) | maintenance | 2020-10-14 19:30 UTC | 2020-10-14 20:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.17 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/hl2bwxmccvrn.md) | maintenance | 2020-10-21 12:01 UTC | 2020-10-21 13:00 UTC | 59 min | resolved |

## Cite this

Dropbox Sign posted 4 status incidents in October 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/10
- Citation: Dropbox Sign, “Dropbox Sign in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/10 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in October 2020 (2020-10-01)](https://rewindex.com/company/dropbox-sign/2020/10)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/10 · Markdown: https://rewindex.com/company/dropbox-sign/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:42.782Z