# Dropbox Sign in September 2020: incidents, uptime and changes

> Dropbox Sign in September 2020: 1 incident on its status page (1 major or critical), 99.50% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/09
Last updated: 2020-10-01T00:00:00Z

- Incidents posted: 1 (major/critical: 1) · Maintenance: 6
- By vendor impact label: critical 1
- Uptime (vendor-reported): 99.50% free of major/critical incidents, 99.50% free of any incident; outage time 3 h 35 min, incident time 3 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/dropbox-sign/2020/08.md) · Next: [October 2020](https://rewindex.com/company/dropbox-sign/2020/10.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HelloSign/Fax site slowness](https://rewindex.com/company/dropbox-sign/incidents/ckjfz7sn6v7t.md) | critical | 2020-09-28 21:02 UTC | 2020-09-29 00:37 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HelloSign/Fax site slowness](https://rewindex.com/company/dropbox-sign/incidents/ckjfz7sn6v7t.md) | critical | 2020-09-28 21:02 UTC | 2020-09-29 00:37 UTC | 3.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign Product Update.](https://rewindex.com/company/dropbox-sign/incidents/z7pc99vh2v11.md) | maintenance | 2020-09-01 19:00 UTC | 2020-09-01 21:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.14 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/5s1b14mv6nq4.md) | maintenance | 2020-09-09 12:00 UTC | 2020-09-09 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.15 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/czf71cl9v47b.md) | maintenance | 2020-09-11 12:00 UTC | 2020-09-11 13:15 UTC | 1.3 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/ry8g3g8r9sp2.md) | maintenance | 2020-09-14 22:25 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/y564q6z2k1hk.md) | maintenance | 2020-09-16 18:00 UTC | 2020-09-16 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/g8z4vyw256ld.md) | maintenance | 2020-09-25 22:15 UTC | not resolved | ongoing | unknown |

## Cite this

Dropbox Sign posted 1 status incident in September 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/09
- Citation: Dropbox Sign, “Dropbox Sign in September 2020” (2020-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/09 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in September 2020 (2020-09-01)](https://rewindex.com/company/dropbox-sign/2020/09)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/09 · Markdown: https://rewindex.com/company/dropbox-sign/2020/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:30:50.044Z