# Dropbox Sign in July 2020: incidents, uptime and changes

> Dropbox Sign in July 2020: 4 incidents on its status page (2 major or critical), 99.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2, minor 2
- Uptime (vendor-reported): 99.79% free of major/critical incidents, 99.43% free of any incident; outage time 1 h 33 min, incident time 4 h 14 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/dropbox-sign/2020/06.md) · Next: [August 2020](https://rewindex.com/company/dropbox-sign/2020/08.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Site instability](https://rewindex.com/company/dropbox-sign/incidents/1042rgwmpz4h.md) | major | 2020-07-29 21:52 UTC | 2020-07-29 23:24 UTC | 1.5 h | resolved |
| [Possible login outage due to ongoing hellosign incident](https://rewindex.com/company/dropbox-sign/incidents/gt3q6dxpc94c.md) | major | 2020-07-29 22:42 UTC | 2020-07-29 23:25 UTC | 43 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Document & Upload Processing](https://rewindex.com/company/dropbox-sign/incidents/z2h8fyfpsylg.md) | minor | 2020-07-17 15:54 UTC | 2020-07-17 17:41 UTC | 1.8 h | resolved |
| [Document conversion backlog](https://rewindex.com/company/dropbox-sign/incidents/m94454tjn8st.md) | minor | 2020-07-29 14:31 UTC | 2020-07-29 15:25 UTC | 54 min | resolved |
| [Site instability](https://rewindex.com/company/dropbox-sign/incidents/1042rgwmpz4h.md) | major | 2020-07-29 21:52 UTC | 2020-07-29 23:24 UTC | 1.5 h | resolved |
| [Possible login outage due to ongoing hellosign incident](https://rewindex.com/company/dropbox-sign/incidents/gt3q6dxpc94c.md) | major | 2020-07-29 22:42 UTC | 2020-07-29 23:25 UTC | 43 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/4qn3n8b7mvr4.md) | maintenance | 2020-07-08 18:00 UTC | 2020-07-08 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/5bbxkw23dwhr.md) | maintenance | 2020-07-23 17:01 UTC | 2020-07-23 20:00 UTC | 3.0 h | resolved |

## Cite this

Dropbox Sign posted 4 status incidents in July 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/07
- Citation: Dropbox Sign, “Dropbox Sign in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/07 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in July 2020 (2020-07-01)](https://rewindex.com/company/dropbox-sign/2020/07)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/07 · Markdown: https://rewindex.com/company/dropbox-sign/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:16:01.034Z