# Dropbox Sign in May 2020: incidents, uptime and changes

> Dropbox Sign in May 2020: 2 incidents on its status page (1 major or critical), 99.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dropbox Sign’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dropbox-sign/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 5
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.77% free of major/critical incidents, 99.40% free of any incident; outage time 1 h 39 min, incident time 4 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/dropbox-sign/2020/04.md) · Next: [June 2020](https://rewindex.com/company/dropbox-sign/2020/06.md) · [All months](https://rewindex.com/company/dropbox-sign/reports.md) · [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Dashboard issues](https://rewindex.com/company/dropbox-sign/incidents/vnyqxlc36g69.md) | major | 2020-05-28 15:51 UTC | 2020-05-28 17:30 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Document finalization is delayed](https://rewindex.com/company/dropbox-sign/incidents/dcgm0vrzq2h4.md) | minor | 2020-05-18 20:16 UTC | 2020-05-18 23:04 UTC | 2.8 h | resolved |
| [API Dashboard issues](https://rewindex.com/company/dropbox-sign/incidents/vnyqxlc36g69.md) | major | 2020-05-28 15:51 UTC | 2020-05-28 17:30 UTC | 1.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] HelloSign for Salesforce v4.9 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/p4wsgrm6p2zl.md) | maintenance | 2020-05-06 12:00 UTC | 2020-05-06 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.9 Push Upgrade (Production Orgs)](https://rewindex.com/company/dropbox-sign/incidents/s8jnh3176cvy.md) | maintenance | 2020-05-13 12:00 UTC | 2020-05-13 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/scqlyjjfywsp.md) | maintenance | 2020-05-18 17:00 UTC | 2020-05-18 19:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/yz97nqgrh682.md) | maintenance | 2020-05-27 18:00 UTC | 2020-05-27 19:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] HelloSign for Salesforce v4.10 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/82dd6fnf87w7.md) | maintenance | 2020-05-28 12:00 UTC | 2020-05-28 13:00 UTC | 1.0 h | resolved |

## Cite this

Dropbox Sign posted 2 status incidents in May 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dropbox-sign/2020/05
- Citation: Dropbox Sign, “Dropbox Sign in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/2020/05 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Dropbox Sign in May 2020 (2020-05-01)](https://rewindex.com/company/dropbox-sign/2020/05)`


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Canonical: https://rewindex.com/company/dropbox-sign/2020/05 · Markdown: https://rewindex.com/company/dropbox-sign/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:41.872Z